ELEMENTS OF ATTRACTIVENESS OF KAUNAS AS A SMART CITY FOR TOURISTS

Abstract

This paper deals with the elements of attractiveness as a smart city. The authors of the research defined and described the main elements of attractiveness as a smart city for tourists and analysed these elements through the example of Kaunas city.

The results of the research showed that Kaunas, according to the respondents, is a smart city and the technology introduced in Kaunas could attract more tourists. According to the research, all of the analysed technologies are visible and useful, but although they were acceptable and positively evaluated, the study showed that the abandonment of old methods (acquisition of public transport tickets from the driver, operations in banks, tourism information centre services, etc.) would not be worthwhile as they especially useful for the elderly tourist.