EVALUATION OF THE CHILDREN'S DAY CENTRE'S ACTIVITIES FROM THE CHILDREN'S PERSPECTIVE: SATISFACTION, CHANGES AND OPPORTUNITIES FOR IMPROVEMENT

Abstract

This article presents the results of a survey of visitors to children's day centre, part of the Panevėžys City Social Services Centre, revealing children's views on the centre's activities and the quality of the services provided. The aim of the study is to assess children's satisfaction with the activities of the day centre and to identify positive changes in their daily lives, relationships and personal development. The questionnaire survey showed that the majority of children have a positive opinion of the centre's environment, the work of its staff and the activities offered. The survey data shows that attending the day centre promotes children's friendliness, independence and self-confidence and improves their relationships with their families and peers. Although there are a few areas for improvement, such as increasing the variety of activities or renovating the premises, the overall conclusion confirms that day center is an important social service institution that contributes to the emotional well-being and social integration of children.